Credit Couselling Society – Reviews and Testimonials

We’re sharing these reviews—unedited—so you can hear honest feedback directly from Credit Counselling Society clients. There’s no better way to understand the impact of our services than through the voices of those we’ve helped.

Contact Us

Credit Counselling Society

Suite 225 – 625 Agnes Street
New Westminster, BC V3M 5Y4

604-527-8999 or 1-888-527-8999

Overall Ratings from Google and Facebook

google logoCredit Counselling SocietyCredit Counselling Society
4.9 Stars - Based on 1068 User Reviews

facebook logoCredit Counselling SocietyCredit Counselling Society
4.9 Stars - Based on 381 User Reviews

What Our Clients Say

I am very grateful for all that CCS is doing to help me manage my debt.I find their methods most efficient and serene.
Paul Avatar
Paul
5/08/2025
Very friendly people and really want to help wherever they can giving you professional advice as how the best way to combat your debt.
Johann Hornigold Avatar
Johann Hornigold
5/04/2025
Amazing organization. I was met with compassion and care and given all the information I needed to make an informed decision. If you are struggling with your debt, I cannot recommend this organization enough. I was able to take immediate steps with their support and the relief I feel is just incredible. Even tho I have some ways to go, I feel hope and I have support. Do not hesitate to contact them if you want to start to make a change for the best for your financial health.
Elizabeth Wolferstan Avatar
Elizabeth Wolferstan
4/14/2025
From intake to the counselors, the experience for me was friendly, clear, and professional. They really helped me navigate options for my mom. Thank you!
Chalo Hancock Avatar
Chalo Hancock
4/14/2025
They were helpful in letting me know there ARE MORE options than bankruptcy and helped me understand MY situation
Laurie Chalmers Avatar
Laurie Chalmers
3/25/2025
MJ is a counselor that helped me make excellent and informed decisions regarding my finances. I totally recommend this service to anyone who needs some guidance regarding their debts and finances.
Judy B Avatar
Judy B
3/25/2025
I was very satisfied with dealing with this debt management company. I absolutely recommend anyone needing help with debt issues to call them. Very professional and down to earth people...
Debbie Louis Avatar
Debbie Louis
3/19/2025
I just had a quick question and the lady answered my question thoroughly and patiently and sent me all the info in an email as well, with no charge. I will for sure work with them if I ever need to. Great customer service!
N K Avatar
N K
3/11/2025
I was desperate, frustrated and didn't know what to do about my credit card debt, my best friend suggested that I contact CCS and I did, I spoke to the counsellor ALI HARRIS, and she helped me solve all my problems that I have been struggling for years.. within half an hour!!! I don't know why I didn't contact them a long time ago 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️ but never too late... I'm satisfied now, thank you so much for helping me, I never expected one day that I will be helped like that ! 🫡🤍🤍🤍🤍🤍
MAZEN SHARARA Avatar
MAZEN SHARARA
2/28/2025
I called a private company to see what my options were and the numbers they quoted me were extravagant so I called the Credit Counselling Society and the woman I spoke to gave me a more accurate quote that fit with my calculations. They have a low monthly fee and are excellent at giving options for lowering certain expenses and debts. Would highly recommend!
Devon Tingle Avatar
Devon Tingle
2/14/2025
I paid over $10,000 in credit card debt in 4 years. The process was painless. CCS communicated with my debtors from the day I contacted them for help and arranged a reasonable payment plan. NO JUDGEMENT
Carla Weatherbee Avatar
Carla Weatherbee
1/22/2025
Very helpful, knowledgeable, and friendly. Counselling Service Call/Appointment was free too. Told me what my creditors are legally allowed to do and how long they can pursue debts. I highly recommend them!
Aurelian Avatar
Aurelian
1/20/2025
I am so glad I learned about this program. It has been a life saver for me.
Hope Hall Avatar
Hope Hall
1/07/2025
I highly recommend the Credit Counseling Society! Their team provided exceptional support and guidance tailored to my financial needs. The counselors are knowledgeable, patient, and truly care about their clients. They helped me develop a solid plan to take control of my finances, making a significant difference in my financial management. If you're looking for expert assistance, this organization is the way to go!
Fay Fay Avatar
Fay Fay
12/30/2024
Non-judgementalI learned what my rights were as a consumer which helped relieve so much stress that my creditors were laying on me.
Terri “Wolfe” Nelson Avatar
Terri “Wolfe” Nelson
12/24/2024
This meeting was awesome 👍🏽 I felt comfortable you helped me in areas I didn't know about. You sent me simple information on what to say to credit collector when they call as well a short letter to explain as well. Keep up the awesome work 💯 again ThankU
Gloria Peters Avatar
Gloria Peters
12/16/2024
Very helpful to me personally. I can finally see a bit of light through the distance
Freida June Avatar
Freida June
12/09/2024
Very helpful and knowledgable resource to ask for different options based on your financial condition.
Termeh Ghazi Avatar
Termeh Ghazi
12/04/2024
With my DMP I was able to pay my debt in a way that's within my capacity. Just keep paying it and not knowing it's over. Thanks to the team who help.
Perry Evangelio Avatar
Perry Evangelio
11/30/2024
Easy to contact. Lots of helpful relevant information that was made digestible.
Joshua Avatar
Joshua
11/15/2024
Thanks for the guidance and vision rather then judgement - little things like that give some people everything they need even before financial help comes. I haven’t felt freedom in a long time but you’re helping me take those steps.
Christopher Ivory Avatar
Christopher Ivory
11/14/2024
We would like to send a shout out to Sainath Naga, our credit counsellor, for his support and guidance through this process. His approach was very empathetic and compassionate, making us feel comfortable and in a safe space to discuss our case freely.Thanks so much to Sainath and the Credit Counselling Society for all your invaluable work and guidance. We feel very optimistic about the future and confident we can achieve a debt-free life!
José Arias-Bustamante Avatar
José Arias-Bustamante
11/13/2024
Contacting this company gave me the much needed advice I needed and the tools to carry the plan through.
Cathy McClure Avatar
Cathy McClure
11/13/2024
Excellent staff that answered all my questions and kept me inform if anything arose. Great work.
Deborah Murray Avatar
Deborah Murray
11/13/2024
Do reach out to CCS Winnipeg if you require help with your debts. That is one of the hardest things to do, but once you do, you can get things under control. Super helpful, friendly. I am debt free and it feels amazing. Now, to continue on learning and practicing.....
Suzical Avatar
Suzical
11/05/2024
This program is amazing and have been through it once before the staff is very understanding cause there was times where i couldn't pay the whole biweekly amount or the payment was off so id call and ask to pay it on the Friday when i got paid and they were very nice about it. Im $13K debt free and i’m so grateful that there’s programs out there to help pay off debt, also it really helps that through this program that you’re only paying your debt down and not the interest which makes a huge difference so again i just want to say thank you for helping me get out of debt. I recommend this program to anyone and everyone who is in debt, just an amazing company 👍
Kevin Scott Avatar
Kevin Scott
10/28/2024
I received compassionate, non-judgement, professional and informative service that has given me steps to move forward.
Sheila j Avatar
Sheila j
10/28/2024
Many thanks for relaying the information to apply for benefits. Her experienced advice is greatly appreciated.
Salim Jafri Avatar
Salim Jafri
10/21/2024
Wonderful people that will bend over backwards to get you back on track I am very grateful and happy
Theodore Lawrence Avatar
Theodore Lawrence
9/24/2024
The society will give you valuable information and will help you thru every step that you will need for your debt relief situation. 100% truly recommend.
Hunt Di Avatar
Hunt Di
9/24/2024
This is an excellent society. They’re helping re-organize my finances and prioritize the expenses and obligations in my budget. The counsellor who is helping me is a pro. & personable.
Chris Nesbitt Avatar
Chris Nesbitt
9/24/2024
he told me what i need to know l. very helpful... i would recommend them
Gino Tran Avatar
Gino Tran
9/23/2024
Great company to talk to regarding your debts. Sandra helped me reduce my debts drastically!
peter choumvong Avatar
peter choumvong
9/23/2024
Mary is so nice and friendly. She consulted me very well on all issues and gave me the best advice.
Anahita MZ Avatar
Anahita MZ
9/17/2024
The counselling was so efficient, professional and helpful, I feel confident about my ability to handle my finances better by arming myself with the tips and information provided through counselling.
suzette Mafunas Avatar
suzette Mafunas
9/17/2024
They were a life line thanks so much. We did it with your help we would have not completed it with your team...
Kathleen & Pierre Lacroix Avatar
Kathleen & Pierre Lacroix
9/11/2024
Non profit organization helping people manage and get rid of their debt and rebuild credit. I strongly recommend anyone struggling to contact them; they helped me more than I can say.
ssjvidel Avatar
ssjvidel
9/09/2024
I've been working with Faustine for several months now. I feel so comfortable speaking with her. She is my genie in the bottle and I adore her. Ps. She deserves a raise!
Rebecca Hulme Avatar
Rebecca Hulme
9/06/2024
It took only one phone call, and my life turn around for the best. I been in misery for over 5 years and sleepless nights. After our long talk on the phone, I honestly felt a heavy burden off my shoulder - that I actually jump for joy and my tears are now dry and now moving forward. The lady I spoke to "Melissa" was an Angel. She was so friendly - this is the service everyone wishes for. Thank you, Melissa.
Gordon Gravelle Avatar
Gordon Gravelle
9/04/2024
Very friendly and helpful..did not feel under scrutiny at all
Papa Wayne Avatar
Papa Wayne
8/27/2024

Take Control of Your Financial Future

Discover how our expert credit counselling services can guide you towards a debt-free life. Reach out today for personalized advice and support tailored to your needs.