We Constantly Strive to Improve Our Programs
At CCS, we are committed to always providing the best possible programs and services to our clients and stakeholders. To ensure the highest quality, and promote growth and improvement, we have implemented a Performance and Quality Improvement (PQI) program.
The PQI program is spearheaded by a dedicated committee that analyzes data, performs internal audits and reviews client records and survey responses to look for opportunities to improve the way we do things. The committee then makes recommendations to our senior management team for consideration. The quality improvement process involves all of our employees, clients, and stakeholders, not just the PQI committee.