Contact UsIf you have any personal finance questions, don't hesitate to ask. We're here to help.How to Reach UsWe're just a click, call, or chat away. We're happy to help answer any questions you may have or set you up with a FREE, confidential, non-judgemental credit counselling appointment with one of our certified credit counsellors. If you are stressed about your debts or have money problems, we are available to help! Contact us if you would like to ask us some questions or to make a free, confidential appointment with one of our Counsellors. Calling us means that you get to speak with someone right away. We don\u2019t have a call centre taking your calls; just real people who care about helping you with your debts. If you're curious about what happens when you contact us for help, have a look at this simple overview. If you're nervous about calling us and talking about your situation, watch this short video.Many Ways to Contact Us Most people call us toll free at 1-888-527-8999, but you can also call one of our local numbers or even email us if that's more comfortable for you. You can email us at firstname.lastname@example.org. We respond to all email inquiries within 24 business hours. Toll-Free Fax: 1-888-520-8008Call us toll free at 1-888-527-8999Email us your question if you likeFeel free to chat with us onlineHours We are open 6 days a week with extended hours to serve you:\u00a0 \u00a0 Monday 5:30 am\u00a0 -\u00a0 8:00 pm \u00a0 Tuesday 5:30 am\u00a0 -\u00a0 8:00 pm \u00a0 Wednesday 5:30 am\u00a0 -\u00a0 8:00 pm \u00a0 Thursday 5:30 am\u00a0 -\u00a0 8:00 pm \u00a0 Friday 5:30 am\u00a0 -\u00a0 4:30 pm \u00a0 Saturday 7:30 am\u00a0 -\u00a0 3:00 pm Monday 6:30 am - 9:00 pm Tuesday 6:30 am - 9:00 pm Wednesday 6:30 am - 9:00 pm Thursday 6:30 am - 9:00 pm Friday 6:30 am - 5:30 pm Saturday 6:30 am - 4:00 pm Monday 7:30 am - 10:00 pm Tuesday 7:30 am - 10:00 pm Wednesday 7:30 am - 10:00 pm Thursday 7:30 am - 10:00 pm Friday 7:30 am - 6:30 pm Saturday 9:30 am - 5:00 pm Monday 8:30 am - 11:00 pm Tuesday 8:30 am - 11:00 pm Wednesday 8:30 am - 11:00 pm Thursday 8:30 am - 11:00 pm Friday 8:30 am - 7:30 pm Saturday 10:30 am - 6:00 pm Locations Our credit counsellors are available to meet with you at any of our 23 offices across Canada. Click on your province to see our office near you.British ColumbiaAlbertaSaskatchewanManitobaOntarioBritish ColumbiaAlbertaSaskatchewanManitobaOntarioSurrey Suite 201 \u2013 15399 102A Avenue Surrey, BC V3R 7K1\u00a0view map 604-527-8999\u00a0or\u00a01-888-948-8960 Victoria Cook Medical Building Suite 214 \u2013 1175 Cook Street Victoria, BC V8V 4A1\u00a0view map 250-382-9559\u00a0or\u00a01-888-948-8960 Kelowna Stewart Centre Building Suite 375 \u2013 1855 Kirschner Road Kelowna, BC V1Y 4N7\u00a0view map 250-860-3000\u00a0or\u00a01-888-948-8960Vancouver Justice Access Centre (VJAC) 290 \u2013 800 Hornby Street Vancouver, BC V6Z 2C5\u00a0view map 604-527-8999\u00a0or\u00a01-888-948-8960 New Westminster\u00a0\u2013 Counselling Office Suite 400 \u2013 88 Sixth\u00a0Street New\u00a0Westminster, BC\u00a0\u00a0V3L\u00a05B3\u00a0view map 604-527-8999\u00a0or\u00a01-888-948-8960 Nanaimo Oceanview Executive Centre Suite 203 \u2013 335 Wesley Street Nanaimo, BC V9R 2T5\u00a0view map 250-741-8558\u00a0or\u00a01-888-948-8960Burnaby Central Park Business Centre 300 \u2013 3665 Kingsway Vancouver, BC V5R 5W2\u00a0view map 604-527-8999\u00a0or\u00a01-888-948-8960 New Westminster\u00a0\u2013 Head Office Suite 440 \u2013 88 Sixth\u00a0Street New\u00a0Westminster, BC\u00a0\u00a0V3L\u00a05B3\u00a0view map 604-527-8999\u00a0or\u00a01-888-948-8960Edmonton Suite 610 \u2013 10216 124 Street NW Edmonton, AB T5N 4A3\u00a0view map 780-701-0083\u00a0or\u00a01-888-948-8960Edmonton SouthSuite 200 \u2013 6005 Gateway BoulevardEdmonton, AB T6H 2H3 780-701-0083\u00a0or\u00a01-888-948-8960CalgarySuite 226 \u2013 1935 32 Avenue NECalgary, AB T2E 7C8\u00a0view map 403-263-9905\u00a0or\u00a01-888-948-8960ReginaSuite 124A \u2013 1621 Albert StreetRegina, SK S4R 8G9\u00a0view map 306-525-6999\u00a0or\u00a01-888-948-8960Saskatoon Suite 105 \u2013 220 20th Street West Saskatoon, SK S7M 0W9\u00a0view map 306-500-8104\u00a0or\u00a01-888-948-8960Winnipeg Power Building Suite 611 \u2013 428 Portage Avenue Winnipeg, MB R3C 0E2\u00a0view map 204-942-8789\u00a0or\u00a01-888-948-8960Ottawa 514 \u2013 130 Albert Street Ottawa, ON, K1P 5G4\u00a0view map 613-234-0505\u00a0or\u00a01-888-948-8960 Kitchener-Waterloo Suite 300 \u2013 22 King Street South Waterloo, ON N2J 1N8\u00a0view map 519-340-1013\u00a0or\u00a01-888-948-8960Toronto Suite 520 \u2013 425 Bloor Street East Toronto, ON, M4W 3R4\u00a0view map 647-776-0485\u00a0or\u00a01-888-948-8960 Hamilton Suite 906 \u2013 20 Hughson Street S Hamilton, ON\u00a0L8N 2A1\u00a0view map 905-538-5035\u00a0or\u00a01-888-948-8960Mississauga Suite 501 \u2013 77 City Centre Drive (East Tower) Mississauga, ON L5B 1M5\u00a0view map 647-776-0485\u00a0or\u00a01-888-948-8960 London 341 Talbot Street London, ON N6A 2R5\u00a0view map 519-286-0801\u00a0or\u00a01-888-948-8960We also serve the Yukon, Northwest Territories, and Nunavut by telephone.Ensuring You Receive Excellent Help The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the services we provide. Our aim is to provide a professional, efficient, helpful, and friendly service. If we have not met or exceeded your expectations please contact our President & CEO who will ensure that action is taken and that you receive a timely response.Putting Your Interests First Our goal is to always put consumers first and look out for their best interests in everything we do. One way we do this is through transparency and accountability. We are held accountable to the most rigorous standards in our industry.We have 23 offices located across Canada. Our head office is located in New Westminster, BC at Suite 400 - 88 Sixth Street New Westminster, BC V3L 5B3 1-888-527-8999For media inquiries, please call 1-888-527-8999 ext. 1277or email us We'd be happy to help you.