Working at the Credit Counselling Society

It’s more than just a Great Place to Work. We make a huge difference in people’s lives every day.

Notice to All Applicants – Please Read This

Thank you for your interest in career opportunities with the Credit Counselling Society! While our team is still hard at work supporting our clients at this time, we have made the decision to put our recruitment activities on hold for the time being. We look forward to hearing from you later in the year and wish you well in the meantime!

Why Choose a Career at the Credit Counselling Society
One of the Best Workplaces & Employers in Canada

Here at the Credit Counselling Society, it is more than just a job. We value the ability to help people and make a real difference in people’s lives by providing them the help they need to get back on track financially. We offer a welcoming, respectful and caring culture for each and every team member as we work towards our collective vision of inspiring people to build a better future by guiding them through life’s financial challenges.

Here are some reasons why you might want to join us!

  1. You love helping people and want to make a difference in people’s lives.
  2. You want to be a part of a team that values the unique skills and experiences of each of its members.
  3. You’re looking for a workplace culture that embodies camaraderie, friendship and teamwork, and an environment that fosters collaboration and connection.
  4. You have a hunger for continuous personal and professional growth and a thirst for knowledge.
  5. You value integrity, compassion and respect in everything you do!

Do any of these reasons resonate with you? If so, we would love to hear from you.

The Credit Counselling Society is a non-profit service and leader in the credit counselling industry in Canada. Each year we help thousands of individuals and families find solutions to their financial difficulties through personal money management education, unbiased counselling, and debt repayment alternatives.

Canada’s Top Workplaces

For the fifth time, the Credit Counselling Society has been named one of Canada’s Top Workplaces by the Great Places to Work Institute. We’ve also been recognized as a Best Workplace for Women, a Best Workplace for Giving Back, a Best Workplace for Millennials, and Best Workplace for Fairness.

Great Place to Work Pink Shirt Day Celebration

What We Have to Offer

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Health Spending Account

Everyone’s needs are different. We offer a generous HSA to offer you the choice to decide the types of health-related expenses that are most relevant to you and/or your family!

Regular Annual Salary Reviews

All employees at CCS are eligible for an annual review of their salary to reflect their performance over the past year.

Work Life Balance

We understand the importance of work-life balance and to support that CCS offers a 35-hour work week, 3 weeks vacation to start, CCS Days and Half-Day Fridays before long weekends.

Learning & Development

We strongly support ongoing learning and development and offer a generous educational reimbursement budget, internal workshops, and an Employee Development Program.

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Career Growth

We offer opportunities to participate in special work-related projects, committees, and mentorship programs for those who are interested in taking their careers to the next level.

RRSP Matching

CCS is committed to financial well-being. To support our team in achieving this goal, we offer an RRSP matching program, an annual bonus (contingent on client satisfaction), and a monetary gift each year on CCS’ birthday!

Culture of Collaboration

We value what our team members have to say and offer opportunities for continuous feedback through surveys and solutions groups to gather ideas and suggestions for how we can improve as a team.

CCS Community

Is there something that you’re passionate about outside of work? We encourage employee-led initiatives/events and offer virtual social groups for people who have similar interests and hobbies!

Positions Available

Interested qualified candidates should apply for a position posted above by clicking on it and then clicking on the “Apply for this job” button beside or below the job description. Please note: only those shortlisted for an interview will be contacted.

We are an equal opportunity employer and encourage applications from members of groups that have been marginalized on the grounds included in the Human Rights Codes of Canada and the provinces we serve, including: status as a First Nation, Métis, Inuit, or Indigenous person, race, country of origin, disability, sex, sexual orientation, gender identity or expression, political belief, religion, marital or family status, age, and/or social standing. Applications from all qualified individuals are welcome, and successful candidates must be eligible to work in Canada.

Please click here to view our Commitment to Equity, Diversity and Inclusion.

What Working at the Credit Counselling Society is Like

If you’d like some insight into what it’s like working at the Credit Counselling Society (CCS), here’s what some of our team members from various departments have shared.

It is intensely rewarding

What I love most about my job, other than the work life balance, is that we get to truly help clients in meeting their financial needs. We give genuine solutions and information that can change their lives, and it is intensely rewarding when you see somebody that is in a vulnerable position get that strength and that encouragement and a solid plan to meet their goals.

Mary C., Credit Counsellor

We Always Put the Interests of the People We Help First

Our goal is to always put consumers first and look out for their best interests in everything we do. To ensure we’re following best practices and are accountable to the highest standards, we have pursued and obtained accreditation from the leading accreditation bodies in our industry and the non-profit sector in North America.