Financial & Debt Relief Resources for Canadians impacted by Coronavirus (COVID-19)
If your finances have been impacted by the coronavirus (COVID-19) crisis, we’ve gathered key information below that may help you. We update this information regularly to keep it as up-to-date as possible. For more details on any relief measure mentioned below, please click on the appropriate link to learn more. We’re just providing a general overview of financial relief measures that are available.
COVID-19 Scams to Watch Out For
As we’re all being continually bombarded with new information about the unfolding COVID-19 coronavirus crisis, fraudsters are taking advantage of the situation and are preying on people’s fears, uncertainty, and misinformation.
If you are victim of any COVID-19 related scams, be sure to report it to the Canadian Anti-Fraud Centre. This information could prevent someone else from being a victim of fraud and helps identify new types of COVID-19 related scams.
The Government of Canada has published a list of scams and misleading information to watch out for. Check it out and let others know who might be considering one of these.
Here are the most common COVID-19 scams:
- Phone Scams – Someone pretending to be from your bank, health care provider, the CRA, or doctor’s office. Ask for verification from them before providing any information, and if you’re still unsure, hang up and call back the number listed on their website to see if they were attempting to reach you.
- Fake Charities – Someone pretending to be from the Red Cross or other reputable charity. Don’t provide bank or credit card details over the phone or through email. Instead, if you want to donate to a charity, do so online and through a charity you trust.
- Text Scams – A wide variety of fraudsters are pretending to represent legitimate companies via texts. Never click on links or reply to texts from unknown senders. Use a computer or your phone’s browser to look for the correct site.
- Pharmaceutical Scams – There is no such thing as a vaccine or self-administered testing kit for coronavirus or COVID-19 so do not be tempted by a fraudster promising to provide these items to you in person or online.
- Phishing Emails – Professional fraudsters are getting better at making their emails look legitimate. Never click on a password reset link or account verification email unless you initiated it. If someone from a government department is trying to get a hold of you with an urgent email, verify the information on their website, and don’t download any attachments.
You can reach the Canadian Anti-Fraud Centre (CAFC) at 1-888-495-8501 from 10:00AM to 4:45PM Eastern Time.
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