How to Reach Us
We’re just a click, call, or chat away. We’re happy to help answer any questions you may have or set you up with a FREE, confidential, non-judgemental credit counselling appointment with one of our certified credit counsellors.
If you are stressed about your debts or have money problems, we are available to help! Contact us if you would like to ask us some questions or to make a free, confidential appointment with one of our Counsellors.
Calling us means that you get to speak with someone right away. We don’t have a call centre taking your calls; just real people who care about helping you with your debts.
If you’re curious about what happens when you contact us for help, have a look at this simple overview.
If you’re nervous about calling us and talking about your situation, watch this short video.
Many Ways to Contact Us
Most people call us toll free at 1-888-527-8999, but you can also call one of our local numbers or even email us if that’s more comfortable for you. You can email us at info@nomoredebts.org. We respond to all email inquiries within 24 business hours. Toll-Free Fax: 1-888-520-8008
Hours
We are available 6 days a week with extended hours to serve you
(be sure to call us before visiting an individual office as the hours of individual offices may vary):
| Monday | 6:30 am – 9:00 pm |
| Tuesday | 6:30 am – 9:00 pm |
| Wednesday | 6:30 am – 9:00 pm |
| Thursday | 6:30 am – 9:00 pm |
| Friday | 6:30 am – 5:30 pm |
| Saturday | 8:30 am – 4:00 pm |
| Monday | 7:30 am – 10:00 pm |
| Tuesday | 7:30 am – 10:00 pm |
| Wednesday | 7:30 am – 10:00 pm |
| Thursday | 7:30 am – 10:00 pm |
| Friday | 7:30 am – 6:30 pm |
| Saturday | 9:30 am – 5:00 pm |
| Monday | 8:30 am – 11:00 pm |
| Tuesday | 8:30 am – 11:00 pm |
| Wednesday | 8:30 am – 11:00 pm |
| Thursday | 8:30 am – 11:00 pm |
| Friday | 8:30 am – 7:30 pm |
| Saturday | 10:30 am – 6:00 pm |
Locations
Our credit counsellors are available to meet with you at any of our
British Columbia
Alberta
Saskatchewan
Manitoba
Ontario
British Columbia
Alberta
Saskatchewan
Manitoba
Ontario
We also serve the Yukon, Northwest Territories, and Nunavut by telephone.
Ensuring You Receive Excellent Help
The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the services we provide. Our aim is to provide a professional, efficient, helpful, and friendly service. If we have not met or exceeded your expectations please contact our Vice President of Programs & Services who will ensure that action is taken and that you receive a timely response.
Putting Your Interests First
Our goal is to always put consumers first and look out for their best interests in everything we do. One way we do this is through transparency and accountability. We are held accountable to the most rigorous standards in our industry.
Head Office
We have offices located across Canada.
Our head office is located in New Westminster, BC at
Suite 225 – 625 Agnes Street
New Westminster, BC V3M 5Y4
1-888-527-8999
Media Contact
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