Credit Counselling Society
Providing Free Debt and Credit Help to Estevan, Saskatchewan

Credit counselling can be highly successful when you choose the right kind of organization to help you. The ones with the best track records usually share these qualities:

• They’re members of Credit Counselling Canada, a national association for non-profit credit counselling agencies that follow strict standards for quality and transparency.
• They will take the time to go over your complete financial situation, help you create a realistic budget, and then objectively look at all your options to resolve your financial challenges and get you back on track.
• Their staff members aren’t paid commissions or given incentives tied to the recommendations they make, so they are able to provide you with objective guidance.
• Around 95% of the people who reach out to these organizations are helped for free and only around 20% of the people who sit down with one of their credit counsellors end up going on the organization’s debt repayment program. Everyone else is either provided with a solution they can implement themselves or is referred to another professional for more specific help.
• If you decide to go onto their debt repayment program, called a Debt Management Program, your chances of successfully completing it are high. People who complete this program with a quality non-profit organization also learn life-long skills – and it shows. These programs have less than a 1% recidivism rate (this compares to a 20% recidivism rate for insolvency).

In contrast, credit counselling services with lower success rates tend to operate quite differently. Here’s what they often look like:

• You may feel that you’re talking to a sales person rather than a credit counsellor.
• The “credit counsellors” who have lower success rates are often not professionally accredited, are not accountable to an accreditation body, and are not held to an objective, professional code of conduct and ethics. Credit Counselling Canada is the only national credit counselling association in Canada that prohibits its members from taking advantage of trusting consumers by double charging them for consumer proposals (only a Licensed Insolvency Trustee should charge you money for a consumer proposal).
• They may tend to push clients toward filing a consumer proposal with a Licensed Insolvency Trustee (bankruptcy trustee) because this earns them more money. Sadly, many will effectively double charge their clients in doing this by first charging them thousands for a consumer proposal before referring them to a bankruptcy trustee who is legally the only one allowed to charge for a consumer proposal.
• The “credit counsellor” is paid commission and this is reflected in the “solutions” they promote and the alternative options they discourage. Sometimes the person who helps you is called a “debt consultant” and will attempt to charge you thousands of dollars for their help before then referring you to a less than reputable Licensed Insolvency Trustee. A quality non-profit credit counselling organization will not charge you fees and then refer you to someone else. If it looks like an insolvency option is in your best interest, then they’ll provide you with contact information for a number of local trustees they are comfortable with entirely for free.
• Their go-to “solution” is frequently a consumer proposal. While this can sound better than bankruptcy, it’s still insolvency and falls under the Bankruptcy and Insolvency Act. If the credit counsellors or debt consultants helping you aren’t members of Credit Counselling Canada, there’s a strong chance—possibly as high as 80%—that you won’t leave their office with being convinced to sign up for a program that benefits them financially.
• With consumer proposals and bankruptcies, around 20% of people end up repeating the process. One reason for this is that many of these individuals aren’t helped to understand and address the root causes of their financial struggles. Quality credit counselling agencies do this—and that’s part of why they achieve better long-term outcomes.

In short, credit counselling isn’t all the same. Some providers prioritize revenue over real help, while long-term results orientated non-profits—often members of Credit Counselling Canada—put people’s needs first, even if it means earning nothing from the interaction. In fact, about 95% of those who contact us receive support completely free of charge, which is something profit-driven agencies simply can’t match.

You can talk to one of our credit counsellors as often as you like, and it will never be recorded on your credit report. However, if you decide to complete a Debt Management Program through your credit counsellor and a recognized non-profit like the Credit Counselling Society, any notation on your credit report will disappear no later than two years after your final payment. This is much faster than the six years for bankruptcy. It also clears from your credit report about a year sooner than a consumer proposal and, unlike proposals, doesn’t leave any record in the public court system or impact future employment options.

Working with a credit counsellor does not affect your credit score in any way. It’s a private, confidential conversation and is never reported anywhere. No one will ever know unless you tell them. However, if you decide to begin a Debt Management Program that is offered by the credit counselling agency, then this may impact your credit score. The odd thing is that sometimes this program affects your credit score while sometimes it doesn’t, but it’s best to assume that it will. Fortunately, the longest the negative effect will last is until 2 years after you finished repaying your program. At this time the credit counselling organization will instruct the credit reporting agencies to remove all records of your Debt Management Program from your credit report. Your credit score can then rebound quickly if you re-establish a form of credit that reports on your credit reports. Your credit counsellor can help coach you through this.

What happens in a credit counselling session depends on what kind of an organization you are dealing with. If you’re dealing with a for-profit agency, the goal is often to help you by getting you to sign up for one of the programs that pays the credit counsellor or their employer. If you’re dealing with a quality non-profit credit counselling agency such as a member of Credit Counselling Canada, they will typically spend close to an hour with you listening to you, finding out what your financial challenges are, finding out what your financial goals are, and the begin the solution process by first helping you put together a realistic budget. With your input, they will construct a budget for you from which you can then begin having a conversation about options that may work for you. The credit counsellor will then help you explore all options that could potentially address your situation. They’ll discuss the pros and cons with you with an eye towards finding something that will help you accomplish your financial goals, get you out of debt within a reasonable time period, and work within your budget.

Quality credit counsellors are budgeting experts. As part of the process they will likely help you find ways to optimize your budget and get the most out of it.

By the end of the first session, most people will have a good idea of what their next steps are. They will essentially leave the appointment with an action plan of how to begin resolving their situation. If a second session is needed, this can be scheduled as well (and is also free of charge). The counsellor can then resume your previous conversation and hear how you’ve progressed with your first steps.

If you decide that a Debt Management Program offered by the credit counselling organization is your best solution, a quality non-profit will never allow you to sign-up that day. They will always insist that you go home, sleep on it, and discuss it with anyone whose advice you value. A quality decision should not be made on the spot and should always be carefully considered.

If a consumer proposal or bankruptcy appears to be a better choice, they’ll refer you to a local Licensed Insolvency Trustee that they trust.

Whether you’re simply looking for credit counselling near me or need more structured guidance, the goal of the session is to give you clarity and a way forward.

Yes, our staff provide credit counselling to the whole province. Before the pandemic, we served everyone from our offices in Regina and Saskatoon, but so many people preferred phone or online meetings that we continued with this model. Today we still serve the entire province by phone. Give us a call. We’d be happy to help you.

Often, yes. Many people use a Debt Management Program from a non-profit as an alternative to bankruptcy or a consumer proposal. A credit counsellor can review your finances in detail and help you determine if this is a realistic solution for you.

Yes, there’s plenty of free support available. Our non-profit provides no-cost counselling, financial education, and free educational resources. More than half of the people we assist end up choosing a free solution they can manage on their own. In these situations, they receive a personalized action plan, and they’re welcome to follow up with their counsellor (at no cost) for ongoing support or advice as they implement it. If it looks like our debt repayment plan is someone’s best option, but their budget can’t afford our small fee, then we’ll waive it. We’re all about helping people find workable solutions and removing barriers that keep them from moving forward.

Yes. The Canadian Credit Counselling Society provides free counselling appointments with certified professionals, complimentary financial education webinars, and a wide range of online tools and resources at no cost. A fee only applies if you decide to participate in one of their debt repayment programs. Even then, the costs are minimal, and in some cases, fees can be waived if someone is unable to pay.

The Credit Counselling Society is well known for the top quality, free help it provides. In fact, it’s been providing free help ever since starting out as the Credit Counselling Society of BC in 1996. Now we provide services across the country from BC to Quebec, which is why we are sometimes called the Credit Counselling Society of Canada.

We provide professional, non-profit support to individuals across the province and throughout Canada. For those seeking the best credit counselling Estevan can provide, our team is recognized for being dependable, accredited, and highly recommended.

Not anymore. The Saskatchewan government once offered credit counselling and a program called Orderly Payment of Debts. But in 2012, after seeing the results delivered by the Credit Counselling Society (CCS), the government closed its own program and began referring people to CCS instead. So while government credit counselling Estevan doesn’t exist anymore, CCS is the recommended provider.

Most definitely. The Credit Counselling Society (CCS) is very legitimate. It’s one of the most trusted and recommended credit counselling organizations in Canada. The fact that it’s non-profit and is well known for the high quality of its service have allowed it to continue serving Canadians for almost 30 years.

At one time, a lot of provinces offered their own credit counselling services, but they eventually discovered that non-profits such as ours provided better results provided at a lower cost. Consequently, most provinces now refer people to trust non-profits such as ours.

In fact, many of our clients are referred to us by government departments and agencies from across the country. Some government organizations even use our educational resources and invite us to provide financial literacy training for their staff.

Over the years, we’ve helped over a million Canadians one-on-one—and have reached millions more through our websites. We have more offices than any other non-profit credit counselling organization in Canada, and our team is frequently featured in the news offering expert advice and insights on financial issues that impact Canadians.

We also contribute weekly and bi-weekly articles to two major Canadian publications, The Province and the Financial Post, which are often re-published by media outlets nationwide.

The organization has earned over 80 awards for its outstanding work and along with more than 1,500 online reviews, with an average score of 4.9 out of 5 stars. Each year we survey of over 10,000 of the people we help and for many years now, these surveys show that 98% would recommend CCS to others.

Education is central to our mission, with a team of full-time educators on staff, multiple awards for excellence in financial literacy, and a self-help educational website that has helped millions.

The organization is also known as a great place to work, with multiple recognitions from Great Place to Work Canada® for supporting young professionals and women, giving back, fairness, including others, and overall employee satisfaction.

When it comes to trust and accountability, we go the extra mile:

• Our finances are independently audited every year by an external accounting firm—something no other credit counselling organization in Canada does.
• Our organization is governed by a diverse board of directors who serve as volunteers and come from many different financial and professional backgrounds across Canada.
• We are governed as a non-profit registered with the Government of Canada.
• We are accredited by and maintain the highest level of standing with the Better Business Bureau (BBB) along with Credit Counselling Canada (CCC), Canada’s credit counselling association with the highest standards of transparency and accountability.
• We were also the first international affiliate of the National Foundation for Credit Counseling (NFCC)—North America’s largest and most trusted non-profit credit counselling organization.

Finally, we don’t believe commission based compensation is the best way to serve those who look to us for help. Unlike many organizations out there, our staff are never paid commission of any kind. This ensures that every client receives unbiased, objective advice that’s truly in their best interest.