Asking a Creditor to Forgive a Debt
Use this letter to request that a creditor forgive your debt and write it off for compassionate reasons.
Letter to Creditors Requesting to Forgive Debt
Compassionate Write-Off Sample Letter to Your Creditors – Template
This is a template letter to your creditors requesting that they forgive your debt and write it off for compassionate reasons. Before using it, make sure you know how to communicate effectively with your creditors.
Caution: This sample letter doesn’t work for every situation. It’s also important when communicating with creditors to use the term “alleged debt.” Here’s why. Please read this note before using this sample letter.
[Today’s Date]
[Creditor Name]
[1 Downtown Street]
[City, Province Postal Code]
WITHOUT PREJUDICE
ATTENTION: CREDIT DEPARTMENT
RE: ACCOUNT #123456789 SMITH, JOHN
Dear [Creditor]:
My current income from [CPP, OAS, Disability Pension, Government Assistance, etc.] is not enough for me to be able to make any payments towards my alleged debt at this time. Due to my [medical condition/disability/age], I do not foresee any changes to my financial situation or employment status that would put me in a position to make payments any time in the future.
Please find attached [doctor’s letter(s), counsellor’s letter, case worker’s letter of support, description of condition and explanation how this affects your ability to work, any information you feel supports your statement of inability to pay now and in the future], as well as a copy of my [proof of income] and a monthly expense sheet.
I respectfully request that you forgive my alleged debt, as my condition precludes any employment, and my current and future income does not support any debt repayment.
Please respond to my request in writing to the address below at your earliest convenience. Thank you in advance for your understanding of my situation.
This communication is provided solely for the purposes of notifying you to communicate in writing only and does not constitute an acknowledgement of the alleged debt described above.
Sincerely,
[your name]
[complete mailing address]
[phone number]
[account number]
FAQ’S
What is Debt Forgiveness?
How Credit Card Debt Forgiveness Works?
How Should I Respond to a Debt Settlement Offer?
How Will Debt Settlement Affect My Credit Score?
How Long Can Debt Collectors Pursue Debt?
Debt collectors can attempt to collect a debt for the maximum time permitted in your province, known as the “Statute of Limitations.” Below are the time limits for debt collection by province:
Maximum Debt Collection Length (Statute of Limitations) | Provinces and Territories |
2 Years | Alberta, BC, New Brunswick, Nova Scotia, Ontario, Saskatchewan |
3 Years | Quebec |
6 Years | Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Yukon |
Last Updated on January 28, 2025
Some Other Options
If you’re still scrolling, it seems the sample letter above didn’t fully meet your needs. To help, we’ve provided three additional options in the hope that one of them will be more useful. Below are two alternative sample letter templates that might better fit your situation.
Reduced Payment
Can’t Make Payments
One Last Option
If the previous options weren’t quite right, here’s another approach to explore what assistance may be available to you. This is a straightforward, nine-question self-assessment that presents all your potential options at the end. It assumes you have an income, but if you don’t currently have one and expect to in the future, this tool can offer insights into options that might become available down the road.
Find Out What Options May Be Available to You
by Answering 9 Simple Questions
Just answer these easy, multiple-choice questions to get a look at your potential options. Within a few minutes, you'll be looking at summarized options and results that apply specifically to your situation.
Discover Your Options
A Visual Overview of Possible Options
Here are some options that may be available to you based on the information you have provided about your financial situation. The most likely options are in green, less likely in yellow, and least likely in red. This is only intended to provide you with a general idea of the options that may be available to you. A credit counsellor will need to go over your information in much more detail to make a more precise determination.0
Option
Do a Deeper Dive to Uncover More Options
It looks as though your situation requires more in-depth analysis from a trained credit counsellor. They can help you optimize your budget, explore options, and create a plan to get back on track.
0
Option
Self-Managed Solution
After thoroughly exploring your options with a credit counsellor, they can help you put together a plan to get out of debt in a reasonable amount of time. You can then implement this plan on your own.
0
Option
Debt Consolidation Loan
Based on the information you've provided, it appears as though this could be a possibility if your credit score is strong enough.
0
Option
Debt Management Program
It appears as though this may be an option for you. A Debt Management Program eliminates or drastically reduces interest and consolidates all payments into one.
0
Option
Consumer Proposal
This may be an option for you to consider. It's a legal process that consolidates all payments into one. Talk to a credit counsellor about this and see if it makes sense for your situation.
0
Option
Bankruptcy
Based on the information you've entered, it appears as though bankruptcy may be an option to resolve your financial challenges. You should speak with a credit counsellor about this and make sure you've exhausted all other options first.
0
Option
Orderly Payment of Debts
Based on what you've entered, it looks as though an Orderly Payment of Debts (OPD) program may be an option for you. To find out if this would make sense for your situation, you should speak with a credit counsellor.
0
Option
Voluntary Deposit
Based on the information you've provided, it looks as though a voluntary deposit program may be an option to address your debt situation.
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Bonus Option
Online Workshops
Learn how to improve your financial situation, create a budget, make your dollars stretch further, and get out of debt with one of our many helpful online workshops we call webinars.
More Specifics on How We Can Help You
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If you're struggling and are wondering how to move forward, give us a call. We're happy to answer your questions and help with any financial advice you need. It's possible that all you need at the present time is the right information or a plan for how to move forward once your situation improves. Give us a call if you have any questions. Speaking with us is always free, confidential and non-judgmental.
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