Asking a Creditor to Forgive a Debt

Use this letter to request that a creditor forgive your debt and write it off for compassionate reasons.

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Letter to Creditors Requesting to Forgive Debt

Compassionate Write-Off Sample Letter to Your Creditors – Template

This is a template letter to your creditors requesting that they forgive your debt and write it off for compassionate reasons. Before using it, make sure you know how to communicate effectively with your creditors.

Caution: This sample letter doesn’t work for every situation. It’s also important when communicating with creditors to use the term “alleged debt.” Here’s why. Please read this note before using this sample letter.

[Today’s Date]

[Creditor Name]
[1 Downtown Street]
[City, Province Postal Code]

 

WITHOUT PREJUDICE

 

ATTENTION: CREDIT DEPARTMENT
RE: ACCOUNT #123456789 SMITH, JOHN

Dear [Creditor]:

My current income from [CPP, OAS, Disability Pension, Government Assistance, etc.] is not enough for me to be able to make any payments towards my alleged debt at this time. Due to my [medical condition/disability/age], I do not foresee any changes to my financial situation or employment status that would put me in a position to make payments any time in the future.

Please find attached [doctor’s letter(s), counsellor’s letter, case worker’s letter of support, description of condition and explanation how this affects your ability to work, any information you feel supports your statement of inability to pay now and in the future], as well as a copy of my [proof of income] and a monthly expense sheet.

I respectfully request that you forgive my alleged debt, as my condition precludes any employment, and my current and future income does not support any debt repayment.

Please respond to my request in writing to the address below at your earliest convenience. Thank you in advance for your understanding of my situation.

This communication is provided solely for the purposes of notifying you to communicate in writing only and does not constitute an acknowledgement of the alleged debt described above.

 

Sincerely,

[your name]
[complete mailing address]
[phone number]
[account number]

FAQ’S

What is Debt Forgiveness?
Debt forgiveness is when a creditor cancels a borrowers debt on compassionate grounds. This can come about after the borrower explains to the creditor their financial difficulties and their inability to repay the debt in the foreseeable future.
How Credit Card Debt Forgiveness Works?
Credit card debt forgiveness involves negotiating with your creditor to have a portion or the entirety of your debt canceled, typically due to financial hardship. This process often requires submitting a formal request detailing your circumstances and may necessitate supporting documentation.
How Should I Respond to a Debt Settlement Offer?
If a creditor offers you a debt settlement, it’s important to consult a non-profit credit counselor. Share the offer with them and review your financial situation together. They can help you understand the advantages and disadvantages, including the impact on your credit report, as a settled debt will be marked as written off and harm your credit for seven years. A credit counselor may also identify better alternatives, but you’ll only discover these by discussing your options with them.
How Will Debt Settlement Affect My Credit Score?
Negotiating a debt settlement on your own or through a for-profit company can significantly damage your credit for up to six years. This happens because you’re asking the creditor to accept less than the full amount you originally agreed to pay, which signals to them that the debt wasn’t fully repaid. To minimize this impact, consider working with a non-profit credit counseling organization like ours. With their assistance, the negative effect on your credit will typically last only two years.
How Long Can Debt Collectors Pursue Debt?

Debt collectors can attempt to collect a debt for the maximum time permitted in your province, known as the “Statute of Limitations.” Below are the time limits for debt collection by province:
 

Maximum Debt Collection Length
(Statute of Limitations)
Provinces and Territories
2 Years Alberta, BC, New Brunswick, Nova Scotia, Ontario, Saskatchewan
3 Years Quebec
6 Years Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Yukon

Last Updated on January 28, 2025

Some Other Options

If you’re still scrolling, it seems the sample letter above didn’t fully meet your needs. To help, we’ve provided three additional options in the hope that one of them will be more useful. Below are two alternative sample letter templates that might better fit your situation.

reduced payment icon

Reduced Payment

For when you can only afford to make partial payments.
agenda with timer on it icon

Can’t Make Payments

For when you can’t make any payments for a short period of time.

One Last Option

If the previous options weren’t quite right, here’s another approach to explore what assistance may be available to you. This is a straightforward, nine-question self-assessment that presents all your potential options at the end. It assumes you have an income, but if you don’t currently have one and expect to in the future, this tool can offer insights into options that might become available down the road.

Find Out What Options May Be Available to You
by Answering 9 Simple Questions

Just answer these easy, multiple-choice questions to get a look at your potential options. Within a few minutes, you'll be looking at summarized options and results that apply specifically to your situation.

 

Discover Your Options

1. How would you describe your financial situation? Please move the slider along the scale to reflect approximately where you feel you're at.
I can cover all my expenses each month, plus have the ability to save.
 
I can cover my monthly expenses, but I need to borrow, work extra, etc.
 
I can no longer cover all my expenses every month.
 
2. Which of the following best describes you?
3. How stressed do you feel about your debt?
Not stressed
 
Somewhat stressed
 
Very stressed
 

Do you have questions?

Get debt help now

If you're struggling and are wondering how to move forward, give us a call. We're happy to answer your questions and help with any financial advice you need. It's possible that all you need at the present time is the right information or a plan for how to move forward once your situation improves. Give us a call if you have any questions. Speaking with us is always free, confidential and non-judgmental.

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