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  2. Help, I’m Being Sued! What To Do When You Get a Notice of Claim for a Debt

Help, I’m Being Sued! What To Do When You Receive a Notice of Claim for a Debt

By Clare Smith

You know you’re being sued for a debt when you receive a Notice of Claim. A Notice of Claim, sometimes called a Demand Letter, Claim or Statement of Claim, usually arrives via a knock on your door, or by registered mail where you have to sign to receive the paperwork. When you open the envelope, you will likely see an embossed seal on it, either from a Provincial Small Claims Court or the Provincial Superior or Supreme Court. It will have your name listed as well as the bank, creditor, or collection agency suing you.

A Notice of Claim comes because a person hasn’t paid their debt according to the original terms of their agreement with the creditor. It’s understandable that most people feel anxious and overwhelmed when being sued by a creditor because they don’t know what to do next.

If you’ve received a Notice of Claim, these should be your next steps:

1. Reply to the Notice of Claim

This is the single-most important thing you can do – reply to the notice of claim! Whatever your financial situation, however you arrived at this point, the one thing you shouldn’t do is ignore the claim. Where possible, you should seek legal advice, either on your own or by contacting a Legal Aid organization in your province.

If you don’t respond within the allotted time frame (usually 14 to 21 days) in the appropriate way, the claimant (company or person who sued you) can get what is called a default judgment. A default judgment can lead to garnishment of your income or a lien against your property without further notice to you.

Usually the documents you received should also include the documents you need to file a response, as well as a guide to completing those forms. If you cannot find those documents, contact the court directly and ask how to file a response. Please make sure you’re contacting the correct court!

A man reads a notice of claim letter

2. Prepare for a Court Date

Once you’ve responded to the claim, a court date will be set up. The court aims to act as a mediator between you and your creditor, and make a ruling on payment arrangements. The purpose of the court date is to set up a payment structure to repay the creditor, if it appears you can afford to do so. If you truly cannot afford to repay the debt, the Judge may also rule against the creditor, which means you may not have to pay the debt back.

The Judge’s ruling will be final at that time, or until you win an appeal.

3. Consider Payment Options

After you have replied to the notice of claim, and before the court date occurs, it is very important to consider what options you have to deal with the debt.

Most people can’t afford to risk getting their paycheques garnished, as usually 30% of their gross income is taken until the debt is paid in full. It’s better to act fast and speak with a professional about your payment options.

If you have been sued by a credit card company or debt collector and have the ability to pay the creditor in full, contact the creditor and make those arrangements as soon as you can.

If you are unable to pay them in full, you will need to explore what options you do have. Time is of the essence, so it’s best to make an appointment with a non-profit credit counsellor to get an unbiased review of all of your options at this point.

What to Do If You Have Received a Notice of Claim and Are Being Sued

If you’ve received a Notice of Claim and are being sued for a debt, contact the Credit Counselling Society as soon as possible. There’s a chance we may be able to help you avoid going to court. Your Credit Counsellor will review the big picture of where things are at with your finances, and help you find a solution that will work.

Being sued by a creditor doesn’t have to be financially devastating as long as you take the right steps. There are ways to prevent or stop income from being garnished, but it is vital to act quickly. The sooner you call, the more options you will have!

Worried about debt?

Get help to overcome it.

The sooner you start dealing with your debt, the sooner you see an improvement in your credit report If you need some help getting started with a plan, or if you’re not sure if your budget is realistic, contact a non-profit credit counsellor for free, confidential help. Typically, the earlier you contact us, the more options you’ll have.

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  1. Leah

    I received a letter by unregistered mail from a credit card company taking my debt to small claims court. Everything I’ve read said that if they’re suing me the letter has to be handed to me in person or by registered mail. Is this true?

    • CCS

      Hi Leah, Thanks for asking your question. Because a creditor is taking you to court, you need to attend to your situation appropriately and quickly. In situations like this, if appropriate action is taken quickly, then negative consequences can often be minimized or even avoided. Our best suggestion would be to give us a call and speak with one of our credit counsellors. After learning about the details of your situation, they can then suggest your best next steps to help you resolve this situation as quickly as possible. Feel free to call us at 1-888-527-8999.

  2. jt

    Hello, I was wondering if you could provide some details on the following:

    If you receive a Civil Claim for outstanding credit card debt (assuming the details in the Claim are accurate) and are indeed owing of the amount claimed, but are nonetheless in a financially compromised position where you lack an ability to pay (which in turn would lead to extended garnishment period as the Court ordered remedy for the Creditor to be actually be reimbursed), is it typical for the creditor to consider/accept a negotiated pre-trial settlement where the principle on the amount owing is reduced (given that a settlement would help the creditor avoid paying the legal costs associated with pursuing the matter all the way to the enforcement stage)?

    Furthermore, are you aware of any legal defences or “mitigating factors” for defaulting on credit card debt relating to compassion, such as the debtor having suffered from a personal injury that impacted their ability to work?

    Thank you!

    • CCS

      Great questions, JT. Generally speaking, when someone truly lacks the ability to repay their debt or has suffered some sort of injury that prevents them from working and earning income, there are usually going to be ways to bring these issues to the attention of your creditors and work something out. They want to get paid, but if you are honestly not able to repay the full amount of your debt for legitimate reasons, then something can often be worked out. One way this could be solved is through a debt settlement, or if someone does have some income to work with, possibly a Debt Management Program could be used. The key thing is to speak with a non-profit credit counsellor about your situation and see what they suggest. It’s also important to try and deal with issues like this before they are taken to court. Most creditors would love to avoid the expense of going to court, and it’s super helpful to work something out with them before they do and before a judge issues a judgment against you. Give us a call at 1-888-527-8999 to speak with one of our credit counsellors and see what your options are. Usually the sooner you get something like this dealt with, the better.

      • jt

        Thank you very much for your answer and taking time out of your day to help people. You are very kind.

  3. Shonna

    I just received notice I am getting sued by 2 different companies. For a total of $9000. Can your company help me set up a payment plan with them or is it too late?

    • JLock

      Shonna, the best thing to do is give us a call and speak with a certified credit counsellor. They’ll discuss the details of your situation and go over all of your options with you. 1-888-527-8999

  4. Ntantu Bampala

    My creditor sued me. I ignored the letter and I was found in default judgment. I have a car I’m financing can they take my car?

    • CCS

      Your creditor would likely only be interested in your car if you had a lot of equity in it. For example, if your car was worth over $30,000 but your car loan was $10,000, you would have round $20,000 of equity in your car. A creditor could be interested in this if you had a lot of equity. The best thing we would suggest, though, is that you contact a non-profit credit counsellor and go over your situation with them. They can help you put together a realistic plan to get out of the jam you’re in and get your finances back on track. They have a really good idea as to what actions specific creditors are more likely to take and can likely do a good job of answering any questions you have. Feel free to give us a call at 1-888-527-8999 and speak with one of our credit counsellors.

  5. David Ho

    Hi ,

    My ex company check and told me that I own them 4 days of unpaid leave amount to $400 that I did not update on my time sheet so will my ex company sue me for $400 ?

    • David Ho

      Hi Sorry I mean if I don’t return them the $400 will my ex company sue me ?

      • CCS

        Hi David, When a company takes legal action against someone, it has to hire a lawyer. Lawyers are expensive, and hiring a lawyer to take someone to court costs many thousands of dollars. So the likelihood of them spending thousands of dollars in order to get you to pay only $400 wouldn’t make sense. It’s unlikely that a company would do this. If you aren’t able to afford the $400 right now, maybe you could contact the company and make some sort of arrangement to pay them. Maybe you could arrange to pay them $100 per month for 4 months, or maybe you expect to get enough money back after filing your taxes that you could pay them then. When money is owed, good communication often helps a whole lot.

  6. LInTon brown

    Getting sued for 17g.
    Lost my job due to Covid. Will they keep charging interest up to the court date?

    • CCS

      We’re sorry to hear about you losing your job plus getting sued. Taking someone to court is expensive and is usually the last thing most creditors want to do. That’s why most are usually quite happy to come to some sort of arrangement outside of court. The key thing is to communicate with them and find a way to work things out. If you don’t have a job, then that definitely makes it more difficult to work out an alternative payment arrangement. We’d strongly suggest that you contact a non-profit credit counselling organization near you. They can take a look at your situation and provide you with the best suggestions for how to move forward with this.

      In regard to your question about charging interest, a creditor will charge interest every day on money that is borrowed until the debt is paid off or until an alternative arrangement is made.


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